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Teams local to you
Hoarding Cleanup Services
When you discover a loved one is struggling with a hoarding situation, it can be overwhelming, to say the least. Let the pros handle it.
Proudly certified by trusted industry organizations
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Trusted experts
24/7 Extreme Clutter Cleanup
Hoarding encompasses a wide spectrum of situations that, when in its extreme, need to be evaluated and addressed accordingly. A home overtaken by hoarding is a public health problem and a threat to one’s physical safety. These situations are potentially fatal and as such need should always be handled as an emergency.
You can always rely on us to send you a team that specializes in hoarding cleanup services, addressing environments that require extensive cleaning and organization with sensitivity and care. We recognize that each case is unique, often involving circumstances that demand a thoughtful, nonjudgmental approach.
Extreme hoarding situations involve biohazards–or organisms that pose a threat to human or environmental health. In general, when a living organism is exposed to a biohazard serious permanent or semi-permanent health symptoms and side effects can occur. Direct pathogen contact should be limited to avoid life threatening illness.
The National Crime Scene Cleanup Association (NCSC) is an established biohazard cleaning company of over 20 years. NCSC has seen it all. From extremely cluttered homes to tragedies like homicides and car accidents affect families and communities. NCSC’s crews are deeply motivated by being a part of the emergency response units that make a difference for families afflicted by these types of tragedies. NCSC is proud to provide service to all areas of the contiguous United States. Crews are available 24/7/365–including holidays–to respond to all kinds of emergencies.
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Real feedback
Client reviews straight from Google
See what real clients are saying about our professional crime and trauma cleanup services—straight from Google reviews.
Toniann Lopez
“Absolutely amazing company was referred by one of the police officers who must’ve used their services previously can’t thank him enough. Have written his superior officer a letter of thanks and praise thank you again for all your help compassion.”
Robert Sands
“NCSC was sensitive and understanding of a very difficult situation. Their team was professional and thorough in handling what was, at best a horrific scenario. Was very glad to have them to call. I give my highest recommendation.”
Gloria M.
“They arrived quickly and got the job done fast and I wanted to say thank you to the entire team for helping my family and I during a hard time. Such a hassle-free experience, great customer service, they’re definitely the best in the business.”
We handle the insurance
Dealing with a traumatic event is hard enough—let us handle the insurance process for you. We work directly with your provider to cover the cleanup cost, so you don’t have to worry.
Situations NCSC services
Having combined industry experience for over 20 years, NCSC has addressed hundreds of hoarding and clutter removal. These situations require professionally trained and certified crews. Our hoarding cleanup service is always provided by experts who work diligently to restore properties to safe, livable conditions while respecting the emotional aspects of these situations.
Hoarding can occur in the hoarder’s automobiles when the accumulation of clutter and junk takes up the passenger and rear seats. Clutter and junk can contain various items from garbage, old clothes, toys, electronics, books, disposable or reusable shopping or grocery bags containing additional items, and other miscellaneous items like newspapers.
Hoarding in a car is unsightly and just as dangerous to other situations. Food and other the weight of piles from materials can make it difficult to discern what is actually going on beneath the layers. There may be bugs, dirt, mold, or bacteria under within the possessions that can be biohazardous.
Garages and/or storage units are prone to hoarding even for individuals who exhibit no hoarding behaviors in their home, car, or other settings.
Hoarding that occurs inside a garage or storage unit can resemble knee, waist, or ceiling-high clutter that can be difficult to access items within. Clutter can be an assortment of items, from everyday items like tools, outdoor furniture to junked cars or old appliances. The clutter can dominate the space, rendering it unusable or unsafe to walk into.
Since it’s more visible or out in the element, hoarding situations in backyards or outdoor properties are rarer occurrences. However, they are still very possible. Most hoarded backyards accumulate medium or larger tools, old furniture, tools, and even animal cages. Clutter creates unsightly and hazardous piles that block access to the yard making the space unusable.
Signs of hoarding even around the outsides of a building can vary greatly and can be sometimes difficult to detect. Some situations may be difficult to determine because they involve collections of large items, for example hoarding cars or car parts. These are generally the most physically intensive jobs because they involve moving heavy, large items. Be aware that some situations can be considered someone’s collections; the line is very delicate and intervention should be determined based on the amount of hazards present.
Seniors are prone to issues with hoarding due to their illness or poor mobility as a result of old age. It can happen in a residential home or commercial building, for example a nursing home or senior facility. Issues will involve the same–clutter, disorganization, and an accumulation of possessions that impede the ability to move around the space or use the facilities. Food, clothing, magazines, newspapers, and other miscellaneous items may be hoarded.
Seniors may already have mobility issues which makes a hoarded situation more dangerous. A widely cluttered room can create a slip-and-fall situation and make it difficult to locate the person should they be living alone and not have access to a phone.
Hoarding can occur in the hoarder’s automobiles when the accumulation of clutter and junk takes up the passenger and rear seats. Clutter and junk can contain various items from garbage, old clothes, toys, electronics, books, disposable or reusable shopping or grocery bags containing additional items, and other miscellaneous items like newspapers.
Hoarding in a car is unsightly and just as dangerous to other situations. Food and other the weight of piles from materials can make it difficult to discern what is actually going on beneath the layers. There may be bugs, dirt, mold, or bacteria under within the possessions that can be biohazardous.
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Legal compliance
Understanding trauma cleanup laws & regulations
A professionally licensed, bonded, and insured hoarder cleaning service must follow the laws applicable to the occurrence. There are federal, local and/or state requirements that need to be followed depending on the situation.
Full laws pertaining hazardous waste can be found on the respective governmental websites:
- OSHA
- EPA
- State Environmental Agency
- U.S. DOT (State DOT regulations also apply)
Regulations and standards apply to the disinfection, restoration, disposal, and transportation of the waste. It is a full scope job that often requires the assistance of more than one cleaner.
NCSC crews are proudly licensed and trained by all applicable organizations in the areas being serviced.
We’re here to take the burden off your shoulders and provide a professional, compassionate cleaning service for hoarders. Don’t face this situation alone—our team is ready to help restore your property and your peace of mind.
What standard hoarding cleanup services entail
It’s important to remember that every situation is different and varies in severity depending on the type of situation. Below are some examples of standard hoarding removal services provided by NCSC. An NCSC representative will walk you through the exact services required for your case when you call.
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Preparation & Planning
When you a representative will collect your name, the city or town, and state of your location. Photos of the damages may be requested to help estimate costs.
A representative will listen to your situation over the phone, collect and document information, determine costs, dispatch time, and supplies needed.
Crews can be dispatched to anywhere in the contiguous United States. NCSC crews are trained and experienced in taking care of homes, cars, and commercial buildings.
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Decontamination & Disposal
Crews will arrive with the correct PPE and cleaning supplies. Per federal regulations, only EPA registered disinfectants applicable for the situation are used.
Crews will begin first by taking photos and notes of the damages prior to removing the clutter and junk.
NCSC crew members are trained to recognize items of sentimental value and decontaminate them separately from disposal. In general, NCSC works directly with the other party to ensure nothing of value is discarded.
Your property is treated as if it were your own, and you have full say during the process, after all, it is your home.
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Tested & Deodorized
The areas are tested using cutting edge ATP and, when applicable, air quality monitoring.
Specialized industry air scrubbers and large commercial HEPPA vacuums are used to thoroughly scrub and deodorize affected areas.
Once the area is deemed safe–physically and at an air quality or bacterial level–NCSC issues a certificate of hygiene. A certificate of hygiene signifies that the property has been cleaned by a professional crew and is considered safe for use.
Why NCSC is a top hoarding cleanup company
Exceptional Service
NCSC is proud to make a difference in the community and lives of others. That’s why NCSC says “yes” to situations that other companies say no to.
NCSC wishes to help as many affected by these situations as possible. Thus there is no circumstance “too bad”, “too much”, or “too strange” for NCSC to handle.
Safety is the purpose of NCSC’s services, and it is a strict company core value. Just take a look at what previous customers have said.
Licensed, Bonded, and Insured
Some companies claim to offer these type of services without having the proper licensing to do so This puts you and your family at risk.
In addition to being fully licensed by federal, state, and local authorities, NCSC is also bonded and insured. Being bonded and insured involves routine background checks and additional operating costs.
NCSC is happy to provide these extra layers for added peace of mind while you and/or your family is in a place of healing.
Flexible Payment Options
A biohazard situation is often considered no-fault and thus covered by your car insurance policy–without an increase in your premium.
In the rare circumstance self pay is the option, NCSC charges only what’s necessary to safely remediate and restore the property properly.
NCSC is proud to be flexible where payment is concerned: after all, payment shouldn’t be an added stressor when facing these types of situations.
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Payment made easy
Flexible payment options
For your convenience, NCSC offers multiple payment options to ease the burden.
Insurance
Most homeowners', business, renters', and auto insurance policies cover crime scene cleanup. We work directly with your provider to handle the claims process for you.
Credit or debit card
We accept all major credit and debit cards for fast and convenient payment.
Check
Personal and business checks are accepted as another secure payment option.
Victim's resources
Financial assistance may be available through victim compensation programs. We can help you explore available options.
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Answers
Frequently asked questions
If you’re facing the aftermath of a crime or traumatic event, you likely have many questions—here are the answers to help you understand the process and what to expect.
What does hoarding cleanup include?
Services include sorting, removing debris, sanitizing affected areas, and restoring the home to safe living conditions.
Do you handle biohazards found in hoarding environments?
How long does hoarding cleanup take?
Will the cleanup team respect privacy?
Can you help with odor removal after hoarding cleanup?
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More solutions
Additional services we provide
We provide a full range of professional biohazard cleanup services beyond crime and trauma scenes. Explore our specialized solutions below to find the right service for your needs.
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Help center
Resources & support
We understand that dealing with a crime or trauma scene can be overwhelming. To help you navigate this challenging time, we’ve compiled valuable resources, guides, and support options.
Guides & articles
Victim support resources
- National Center for Victims of Crime – Resources for crime victims and families.
- Victim Compensation Programs – Find financial assistance programs available in your state.
- Mental Health Support & Counseling – Locate counseling services for trauma recovery.
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Who we are
About us
At NCSC, our commitment is to support families and communities dealing with difficult and unexpected events. Backed by years of experience in trauma scene cleanup, we offer fast, discreet, and reliable biohazard remediation services throughout the United States.
Our certified professionals handle suicides, homicides, unattended deaths, accidents, and other traumatic scenes with care and expertise. We follow OSHA, EPA, and state regulations to ensure every site is thoroughly cleaned and restored.
Understanding the emotional strain involved, we provide 24/7 emergency response, help with insurance billing, and ensure full compliance with all regulations. Our mission is to restore safety and give you peace of mind.
When tragedy occurs, you can trust us to be there—any time, day or night.
