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Call us 24/7
Professional Crime Scene Clean-Up Services in Rochester
Facing the aftermath of a crime scene? You don’t have to handle it alone. National Crime Scene Cleanup’s compassionate experts are here to help. We provide professional, discreet cleanup services in Rochester and surrounding areas.
Proudly trusted by industry organizations:
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Specialized services
Cleanup situations we handle
Our skilled crime scene cleaners are experienced in a wide range of scenarios, from sensitive trauma scene remediation in private homes to large-scale biohazard containment at industrial sites. This versatility has made us a trusted resource for first responders, funeral directors, and insurance companies, who refer us with confidence.
We can handle complex crime scene cleanup in Rochester, NY, including assistance with operations for high-level government agencies. We have a long history of assisting departments that include the FBI, US Army, and other federal organizations. This background supports our ability to manage sensitive situations with the highest degree of expertise and integrity.
We handle the insurance
Dealing with a traumatic event is hard enough—let us handle the insurance process for you. We work directly with your provider to cover the cleanup cost, so you don’t have to worry.
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Professional Process
Our Crime Scene Clean-Up Process
Our meticulous trauma scene cleanup process ensures complete restoration and safety, starting with a detailed initial assessment where our experts arrive in OSHA-approved protective gear. We thoroughly document the area, consult with you regarding personal items, and use this information to guide our restoration work.
The next step we take in performing a crime scene cleanup in Rochester, NY, involves advanced ATP testing to detect and identify all potential biohazards, even those invisible to the naked eye. This ensures we address contaminants in all common areas, not just the visibly affected spots. We complete the process by using hospital-grade cleaning products that are both powerful and eco-friendly. Following a thorough sanitization, we conduct a final inspection and another round of testing to guarantee the site has been fully decontaminated and restored to its pre-incident condition.
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Covered by Insurance
Paying for Crime Scene Cleanup Costs
Dealing with a crime scene is traumatic, to say the least, so we strive to make the payment one less thing to worry about. You may be surprised to learn that damage to property and personal items caused by a violent crime, or similar injury or death is often covered by property or renters insurance. We are experts in managing the insurance process to help maximize coverage and minimize or eliminate the financial burden of a professional cleanup.
If insurance is available, we take care of everything and work directly with your insurance carrier so you can focus on your family. If insurance coverage is not available, we offer significant self-pay discounts and flexible payment options.
We also try to help uninsured and low-income customers find organizations or government resources for possible financial assistance opportunities.
For your convenience, we accept:
- Homeowners Insurance
- Renters Insurance
- Credit Cards
- Payment Plans
- Cash & Checks
- Assistance Funds: We can help connect you with funding sources to help with coverage gaps, deductibles, or out-of-pocket expenses.
Financial Assistance Options for Crime Scene Cleanup
For family members, victims, and property owners seeking financial assistance for crime scene cleanup, we’ve compiled a list of helpful resources:
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Our Services
Additional Crime Scene Cleaning Services
National Crime Scene Cleanup offers an extensive suite of services that go beyond basic scene cleanup in Rochester, including:
Blood Pathogen Decontamination
Our staff in Rochester is prepared to handle these and many other specialized cleaning needs. We know how important it is to restore a sense of normalcy after a traumatic event. That’s why we approach every service with unwavering dedication, ensuring your property is not just cleaned but truly restored to a livable space where you can begin to move forward.
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Call 24/7
24/7 Availability and Emergency Response
Our local teams are always prepared, with fully equipped vehicles ready for immediate deployment to ensure we can be on-site, often within 24 hours, to provide professional trauma scene cleanup. The benefits of swift and professional assistance are significant, extending beyond just restoring a physical space. As an experienced crime scene cleaning company, our primary goal is to provide compassionate, efficient, and thorough service during a difficult time.
An immediate response is critical for containing and eliminating biohazards. Speedy arrival is also essential for ensuring the area complies with health and safety regulations and protecting others from potential exposure. Anytime you need expert and immediate crime scene cleanup, please contact NCSC.
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Answers
Frequently asked questions
Unexpected tragedies often leave us with many questions. We’re here to provide answers and support during this difficult time. Below are some common inquiries, but please don’t hesitate to reach out with any other concerns you may have.
What does crime and trauma scene cleanup involve?
Crime and trauma cleanup includes the removal of blood, bodily fluids, and other biohazards, followed by deep cleaning, sanitization, and odor removal to restore the area safely.
How soon can your team arrive?
Is crime and trauma cleanup covered by insurance?
Need more information? Our FAQ page provides additional details to address your concerns.
Available 24/7 365
Our lines are open around the clock, call us anytime and we will be able to address your situation promptly.
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Legal compliance
Understanding trauma cleanup laws & regulations
Crime and trauma scene cleanup isn’t just about restoring a space—it involves strict federal, state, and local regulations designed to protect public health and safety.
A licensed, bonded, and insured cleanup company ensures compliance with all applicable laws, preventing legal liabilities and health risks.
Key agencies that regulate biohazard cleanup include:
- OSHA – Workplace and biohazard exposure safety standards
- EPA – Environmental protection and hazardous waste disposal
- State Environmental Agencies – Local biohazard handling regulations
- U.S. DOT & State DOT – Transportation of hazardous materials
These regulations govern disinfection, restoration, disposal, and transport of biohazardous waste. Compliance is essential, and most cases require trained professionals with proper certifications to handle the full scope of the job.
At NCSC, our crews are fully licensed, trained, and compliant with all applicable regulations, ensuring safe and legal remediation for every scene we service.
We respect your privacy
Our cleanup crews show up in unmarked vans to ensure we don’t draw attention while you are dealing with this loss.
Our Rochester Coverage
Rochester, New York is a vibrant city known for its unique culture and history. It offers a variety of attractions and activities for both residents and visitors, including museums, parks, and local cuisine. With a strong sense of community and a dynamic economy, Rochester is a great place to live, work, and explore.
Beyond Rochester Borders
National Crime Scene Cleanup extends its professional crime scene cleanup services beyond Rochester, reaching neighboring cities and states.
Our commitment to safety knows no bounds, ensuring communities in the surrounding areas receive the same high-quality care and expertise that defines our service in Rochester, New York.
